Frequently Asked Questions

Q. When I send my reel in, how long will it take to get it back.

A. Less than 4 weeks, longer if parts are out of stock. 08-01-2010

Q. Does Daves Reel Service repair other brands besides Shimano, Daiwa, Ambassadeur and Penn ?

A. We will clean any reel that is not broken however do not send us other brands NOT listed above.

Q. Why should I get my reel cleaned ?

A. To protect your investment because your time on the water is most important.

Q. I own a Bass Pro reel that is broken, can you repair it.

A. No one repairs Bass Pro and Cabelas reels. Bring it back for possible replacement.

Q. I took my reel apart and unable to get it back together, will you fix it ?

A. Yes, many reels come in a bag of parts.

Q. The drag "brake" on my reel slips.

A. If your using braided line it is probably not tight on the arbor of the spool. Needs tape or mono backing.

Q. Can you upgrade my drag washers on my Musky reel ?

A. Yes, we have carbon tex washers.

Q. My reel feels smooth but is noisy, what is wrong?

A. Ball bearings get noisy from moisture and wear. We can replace the bad bearings.

Q. I own a Shimano Calcutta and used it extensively for 12 years, can you rebuild it with new gears and thumb bar?

A. Yes, it is very worth it and we stock the gears, thumb bars, level winds, etc...

Q. Can you rebuild my Shimano Chronarch 100 I bought in 1994 ?

A. Yes, We overhaul all high end Shimano's , Daiwa's and Abu's casting reels

Q. I own a Penn 50 TW Ocean reel and the drag is jerky, do you fix salt water reels ?

A.  Yes, I'm probably the only trusted service center for Penn and Shimano salt water reels in the     midwest. 

Q. My reel is now 3 years old and works fine, should I get it completely cleaned?

A.  Yes, it is now broken in, lets remove all the original dirty lubricants and start fresh for lasting performance.

Q. My reel is sluggish, has a feeling of resistance, is it wore out?

A.  It probably has old grease or to much grease, complete cleaning is required.

Q.  My Calcutta musky reel has a single knob power handle and trips into gear upon casting

A.  Keep the knob in the down position prior to casting, this minimizes the momentum to turn the handle and trip the reel.

Q. Do you charge for repair estimates?

A.  Yes, $10.00 if not repaired and $8.00 shipping back.